When the chairlift opened at Natural Tunnel in the early '90s, the many folks who rode this new access to the bottom were met by an NS company cop with a side arm. He turned anyone who wanted to walk into the tunnel back. It was a total public relations disaster--for the state, and for NS. Until then, the railroad didn't care about people who walked down the hill to stroll through the tunnel (there was no walkway then), but clearly the Commonwealth of Virginia and Norfolk Southern were NOT on the same page! A series of meetings were held at our office in Duffield between NS management and state officials. I sat in on the meetings, but mostly listened (or answered a question if asked). The solution was a jointly-funded pedestrian bridge and walkway network from the bottom of the chairlift to a viewing platform at the mouth of the tunnel. NS' contribution was the rubberized crossing, signal, and circuitry. In October 1992--after all the work was completed--NS sent the office car "Tennessee" to Duffield, where a small group of us were treated to a feast. The next day this SD40-2 brought the car to the tunnel, where we all boarded...and then rode over the hill back to Duffield. So, now you know why the walkway and platform were built.